Tom Pugh serves as the Vice President of West Michigan Mortgage, where he combines a deep understanding of mortgage products with exceptional leadership skills to drive the company’s success. As a business owner and expert in process optimization, Tom is instrumental in refining workflows and enhancing efficiencies to ensure a seamless and enjoyable experience for both clients and team members. His strength lies in his ability to identify solutions, no matter the complexity, guided by his steadfast belief that if there’s a way to close a loan, he will find it.

Tom’s dedication to the company’s mission extends beyond operational excellence. He is committed to fostering a culture of integrity, collaboration, and constant improvement, empowering his team to deliver exceptional results and build lasting client relationships.

Outside of his professional life, Tom is a devoted father of three and values time spent with his family. He enjoys traveling, exploring new destinations, and creating memorable experiences. His ability to balance a thriving career with an active family life reflects his dedication, focus, and drive in all areas of his life.